"Dear Mr Halestrap
I am retired and over the years have visited a number of car dealers with the view to purchasing a new car but have never felt the need to contact the dealership regarding the service I received.
Today I feel I had to contact you regarding the purchase of the above mentioned vehicle from your dealership and the service I received from a member of your staff Mr Levi Wright.For the past few weeks, I have been searching to replace my old vehicle and visiting many dealerships, viewing cars and having the staff tell me what I should purchase and then constantly chasing me on the phone asking if I wanted to pursue a particular vehicle. Then I visited your branch in and was met by Mr Levi Wright, who I found to be very friendly, professional, knowledgeable and honest he never tried to push any particular model on to me. This type of salesmanship I found very refreshing.We found a car which I would be very interested in test driving. We arranged a date for a test drive of the New Golf SV MPV. He explained all the functions/equipment fitted to the vehicle, which both my wife and I just fell in love with straight away - the car is fabulous."